CTO Course Vocab Review

Mots Croisés

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Vocabulary review Modules 1-7

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Beth Facello

United States

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Mots Croisés CTO Course Vocab ReviewVersion en ligne Vocabulary review Modules 1-7 par Beth Facello 1 This training bridges the classroom training where new hires learn what the job is to individualized training to agency and industry standards 2 This form is completed daily and provides immediate, accurate, and objective feedback to the trainee 3 This phase of learning provides foundational knowledge tot he trainee 4 OJT Procedural Testing, OJT Skills Testing, Written Exams and Quizzes are all part of what type of testing? 5 A system for monitoring, reviewing, and evaluating calls, to ensure standards are being met 6 This "C" in the 7 "C"'s of Communication is logical and focused 7 This component of the Communications Cycle refers to factors that impede the smooth flow of communication 8 Some examples of ____________ are smiling, nodding, maintinaing eye contact and raising eyebrows 9 This learning style refers to learning by doing 10 This generation is creative, prefer visually enhanced learning and stress social impact 11 When using SMART goals this objective must clearly define the action expected 12 These exercises may duplicate actual job tasks (or a segment of a task) or may provide some experience to help the trainee build new skills or knowledge 13 These give the trainee written text, audio files, or video tapes of actual work samples can assist them in understanding what the outcome of the work sample was or could have been 14 When presenting material this step allows trainee to practice material covered, and eventually demonstrate capability to replicate required processes and procedures in a real-world environment 15 This type of writing is the opinion of the author 16 In the Experiential Learning Cycle this is where the Trainee takes a step back to self-reflect on performance 17 Brought to the court by an individual. Focuses on compensation and dispute resolution for parties 18 Holds management responsible for failure to enforce policies and procedures. 9 17 13 16 2 12 18 15 3 11 10 7 6 1 14 5 4 8

Mots Croisés

CTO Course Vocab ReviewVersion en ligne

Vocabulary review Modules 1-7

par Beth Facello

This training bridges the classroom training where new hires learn what the job is to individualized training to agency and industry standards

This form is completed daily and provides immediate, accurate, and objective feedback to the trainee

This phase of learning provides foundational knowledge tot he trainee

OJT Procedural Testing, OJT Skills Testing, Written Exams and Quizzes are all part of what type of testing?

A system for monitoring, reviewing, and evaluating calls, to ensure standards are being met

This "C" in the 7 "C"'s of Communication is logical and focused

This component of the Communications Cycle refers to factors that impede the smooth flow of communication

Some examples of ____________ are smiling, nodding, maintinaing eye contact and raising eyebrows

This learning style refers to learning by doing

This generation is creative, prefer visually enhanced learning and stress social impact

When using SMART goals this objective must clearly define the action expected

These exercises may duplicate actual job tasks (or a segment of a task) or may provide some experience to help the trainee build new skills or knowledge

These give the trainee written text, audio files, or video tapes of actual work samples can assist them in understanding what the outcome of the work sample was or could have been

When presenting material this step allows trainee to practice material covered, and eventually demonstrate capability to replicate required processes and procedures in a real-world environment

Vous pouvez intégrer le jeu dans un LMS compatible avec LTI 1.1 ou LTI 1.3 comme Canvas, Moodle ou Blackboard. Les scores seront ainsi automatiquement enregistrés dans le carnet de notes de la plateforme.

CTO Course Vocab Review

Mots Croisés

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Mots Croisés

CTO Course Vocab ReviewVersion en ligne

par Beth Facello

This training bridges the classroom training where new hires learn what the job is to individualized training to agency and industry standards

This form is completed daily and provides immediate, accurate, and objective feedback to the trainee

This phase of learning provides foundational knowledge tot he trainee

OJT Procedural Testing, OJT Skills Testing, Written Exams and Quizzes are all part of what type of testing?

A system for monitoring, reviewing, and evaluating calls, to ensure standards are being met

This "C" in the 7 "C"'s of Communication is logical and focused

This component of the Communications Cycle refers to factors that impede the smooth flow of communication

Some examples of ____________ are smiling, nodding, maintinaing eye contact and raising eyebrows

This learning style refers to learning by doing

This generation is creative, prefer visually enhanced learning and stress social impact

When using SMART goals this objective must clearly define the action expected

These exercises may duplicate actual job tasks (or a segment of a task) or may provide some experience to help the trainee build new skills or knowledge

These give the trainee written text, audio files, or video tapes of actual work samples can assist them in understanding what the outcome of the work sample was or could have been

When presenting material this step allows trainee to practice material covered, and eventually demonstrate capability to replicate required processes and procedures in a real-world environment

This type of writing is the opinion of the author

In the Experiential Learning Cycle this is where the Trainee takes a step back to self-reflect on performance

Brought to the court by an individual. Focuses on compensation and dispute resolution for parties

Holds management responsible for failure to enforce policies and procedures.

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