Mots Croisés HD Performance & QAVersion en ligne Review of performance and QA information par Amanda Head 1 Opportunity to connect with team and hear updates 2 Data to measure your performance 3 Shared by your supervisor and discussed in 1:1 meetings 4 Provides an insight into the customer's experience 5 Day of personal time 6 Form to document your call quality 7 Refusal to take a call 8 Points received for missed on a QA form 9 Points received for Exceeded on a QA form 10 Name of your supervisor 3 10 9 2 8 4 7 6 5 1