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PI weekly activity 03.24

Compléter

(2)
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Compléter

PI weekly activity 03.24Version en ligne

Let's make a refresher

par Supervisores PI
1

consignee's unintended shipper's notification miscellaneous review

In the folder we leave only information for any notificatio n

2

consignee action from agent call movement work history tracking shipper phone number

In expert search we check the last or scan available for the package

3

Access Point consignee's unintended Center response shipper's

In miscellaneous folder we document consignee's contac t

4

check still searches expert waive reschedule PM Log

In process we simulate both calls and we perfom .

5

CAR consignee release Driver SAR UTC reschedule missed signature POD

When we are not able to reach in a investigation , we should close it as .

6

signatures package lost documents POD

We attach whenever the gets delivered after investigation is create d

7

of name addres discrepancy signature denial misdelivery addressed driver release

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy same missed signature address different misdelivered

In an zip codes are not the same and belong to centers .

9

missed name not signature denial of signature misdelivery available signature investigation

In a investigation package is delivered as addressed with a name on it but button is .

10

before next shipper's Loss consignee's same DFU unintended cnee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect original misdelivery address discrepancy names not always missed signature previous

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email DFU's claim date reschedule eligibility POD package Loss


We send investigation to still check because of the dat e

13

DFU never notification not available loss always to still check DFU

In a investigation we send to shipper when email is available

14

package 6167 less lost 6165 DFU 6163 6151 DFU investigation more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work work history tracking status continued closed

Looking at section we check how the investigation will be .