Compléter PI weekly activity 03.24Version en ligne Let's make a refresher par Supervisores PI 1 notification miscellaneous consignee's unintended review shipper's In the folder we leave only information for any notificatio n 2 shipper phone number action from agent call movement work history consignee tracking In expert search we check the last or scan available for the package 3 consignee's shipper's Center response unintended Access Point In miscellaneous folder we document consignee's contac t 4 waive reschedule searches check expert still PM Log In process we simulate both calls and we perfom . 5 CAR missed signature UTC POD consignee reschedule SAR Driver release When we are not able to reach in a investigation , we should close it as . 6 lost package documents signatures POD We attach whenever the gets delivered after investigation is create d 7 of misdelivery driver release signature addres discrepancy name denial addressed In a we have the signature button available , package is delivered as and there is a of who received the package . . . . 8 same misdelivered address missed signature discrepancy different In an zip codes are not the same and belong to centers . 9 signature available denial of signature name not misdelivery missed signature investigation In a investigation package is delivered as addressed with a name on it but button is . 10 DFU Loss next consignee's same unintended cnee's shipper's before We simulate call when in a investigation the consignee creates the investigation the day you work on it . 11 misdelivery previous original incorrect missed signature address discrepancy always names not In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper . 12 Loss eligibility DFU's POD reschedule email date claim package We send investigation to still check because of the dat e 13 never DFU to still check DFU notification not available always loss In a investigation we send to shipper when email is available 14 6163 DFU investigation more 6165 6151 package less DFU lost 6167 We send form to shipper and to consignee when we have a investigation with $100 . 00 or . 15 status closed work history work continued tracking Looking at section we check how the investigation will be .
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