Compléter

PI weekly activity 03.24Version en ligne

Let's make a refresher

par Supervisores PI
1

notification shipper's review unintended miscellaneous consignee's

In the folder we leave only information for any notificatio n

2

work history call tracking action from agent shipper movement consignee phone number

In expert search we check the last or scan available for the package

3

shipper's unintended Center response Access Point consignee's

In miscellaneous folder we document consignee's contac t

4

waive still searches reschedule check expert PM Log

In process we simulate both calls and we perfom .

5

consignee Driver missed signature CAR reschedule SAR POD release UTC

When we are not able to reach in a investigation , we should close it as .

6

POD package lost signatures documents

We attach whenever the gets delivered after investigation is create d

7

of driver release denial signature addressed misdelivery addres discrepancy name

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

missed signature discrepancy same address different misdelivered

In an zip codes are not the same and belong to centers .

9

not available name signature misdelivery investigation missed denial of signature signature

In a investigation package is delivered as addressed with a name on it but button is .

10

Loss before next unintended cnee's DFU same consignee's shipper's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect not address discrepancy names misdelivery always original missed signature previous

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

package date DFU's reschedule claim eligibility email Loss POD


We send investigation to still check because of the dat e

13

not available notification always DFU to still check DFU loss never

In a investigation we send to shipper when email is available

14

DFU lost 6151 6167 6165 DFU investigation package 6163 less more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work tracking continued status work history closed

Looking at section we check how the investigation will be .