Compléter

PI weekly activity 03.24Version en ligne

Let's make a refresher

par Supervisores PI
1

consignee's notification unintended shipper's review miscellaneous

In the folder we leave only information for any notificatio n

2

phone number action from agent work history call consignee shipper movement tracking

In expert search we check the last or scan available for the package

3

unintended Access Point consignee's Center response shipper's

In miscellaneous folder we document consignee's contac t

4

PM Log reschedule expert waive check still searches

In process we simulate both calls and we perfom .

5

missed signature release POD UTC consignee Driver CAR reschedule SAR

When we are not able to reach in a investigation , we should close it as .

6

documents lost POD signatures package

We attach whenever the gets delivered after investigation is create d

7

misdelivery of denial name addres discrepancy driver release signature addressed

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy missed signature misdelivered address different same

In an zip codes are not the same and belong to centers .

9

available investigation signature not misdelivery missed denial of signature name signature

In a investigation package is delivered as addressed with a name on it but button is .

10

before same consignee's next shipper's unintended cnee's Loss DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

misdelivery address discrepancy always previous missed signature incorrect names original not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

DFU's claim POD reschedule package email Loss date eligibility


We send investigation to still check because of the dat e

13

DFU notification not available DFU always to still check loss never

In a investigation we send to shipper when email is available

14

DFU DFU investigation less package 6165 6163 6167 6151 more lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

status work work history closed tracking continued

Looking at section we check how the investigation will be .