Relier Pairs CommunicationVersion en ligne Communication matching game par Ebony Fultz 1 Used to give information with no expectation of feedback 2 May or may not all occur at the same time 3 Quality of patient care that is observable and measurable 4 Interacts with patients in an overpowering and forceful manner 5 Balances concern with task and employee 6 Assigns tasks without seeking input from employee 7 Involves people settling their differences 8 Messages transmitted without the use of words 9 Most important part of communication 10 Repeating information in a different way than what the patient said Restating Democratic Style Verbal, nonverbal, affective One -way communication Autocratic style Aggressive Communication Patient Outcomes Non-verbal communication Active listening Conflict Resolution
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