Relier Pairs CommunicationVersion en ligne Communication matching game par Ebony Fultz 1 Balances concern with task and employee 2 Used to give information with no expectation of feedback 3 Quality of patient care that is observable and measurable 4 May or may not all occur at the same time 5 Assigns tasks without seeking input from employee 6 Involves people settling their differences 7 Interacts with patients in an overpowering and forceful manner 8 Repeating information in a different way than what the patient said 9 Most important part of communication 10 Messages transmitted without the use of words Active listening Democratic Style Restating Conflict Resolution Verbal, nonverbal, affective One -way communication Non-verbal communication Patient Outcomes Autocratic style Aggressive Communication
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