Relier Pairs CommunicationVersion en ligne Communication matching game par Ebony Fultz 1 Used to give information with no expectation of feedback 2 Messages transmitted without the use of words 3 May or may not all occur at the same time 4 Assigns tasks without seeking input from employee 5 Quality of patient care that is observable and measurable 6 Most important part of communication 7 Repeating information in a different way than what the patient said 8 Involves people settling their differences 9 Balances concern with task and employee 10 Interacts with patients in an overpowering and forceful manner Active listening Non-verbal communication Verbal, nonverbal, affective Patient Outcomes Democratic Style Autocratic style Conflict Resolution One -way communication Restating Aggressive Communication
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