Relier Pairs CommunicationVersion en ligne Communication matching game par Ebony Fultz 1 Balances concern with task and employee 2 Assigns tasks without seeking input from employee 3 Quality of patient care that is observable and measurable 4 Most important part of communication 5 Messages transmitted without the use of words 6 Repeating information in a different way than what the patient said 7 Interacts with patients in an overpowering and forceful manner 8 Involves people settling their differences 9 Used to give information with no expectation of feedback 10 May or may not all occur at the same time Active listening Patient Outcomes Restating Democratic Style Aggressive Communication Non-verbal communication One -way communication Verbal, nonverbal, affective Autocratic style Conflict Resolution
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