Relier Pairs CommunicationVersion en ligne Communication matching game par Ebony Fultz 1 Repeating information in a different way than what the patient said 2 Messages transmitted without the use of words 3 Quality of patient care that is observable and measurable 4 May or may not all occur at the same time 5 Balances concern with task and employee 6 Most important part of communication 7 Used to give information with no expectation of feedback 8 Assigns tasks without seeking input from employee 9 Involves people settling their differences 10 Interacts with patients in an overpowering and forceful manner Active listening Aggressive Communication Democratic Style Restating Non-verbal communication One -way communication Autocratic style Verbal, nonverbal, affective Patient Outcomes Conflict Resolution
Créer jeu