Compléter Retail bankingVersion en ligne Complete a text about retail banking par LBG lbg 1 Retail banks offer a range of services to individual customers and small ( b ) , rather than to large companies and other banks . The services can include ( c ) accounts , ( s ) accounts , investment advice and broking , and ( l ) and ( m ) . Retail banks perform two crucial functions for customers : firstly , they enable customers to bank their money securely , access it easily , and conduct ( t ) ; and secondly , they provide access to additional money to fund large purchases , such as buying a home . In return for holding customers ? funds , which they can then invest , banks pay customers ( i ) . Traditionally , retail banks have provided these services directly to the customer via ( b ) . While many still do this , retail banks now offer their services by telephone and the internet as well .