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LAN3103 Task 2 Different types of workplace Correspondence

Mots Croisés

Task 2a
There are many types of workplace correspondence. With the help of the clues below, find them in the word square and write your answers in the brackets.

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Mots Croisés

LAN3103 Task 2 Different types of workplace CorrespondenceVersion en ligne

Task 2a There are many types of workplace correspondence. With the help of the clues below, find them in the word square and write your answers in the brackets.

par BECCA TANG
1

 helps an organisation keep staff informed regularly (e.g. monthly or quarterly) about matters of interest. It may also be referred to as an in-house journal or company magazine.

2

 offers a plan to solve a problem. It aims to persuade readers to accept a plan so that the problem can be solved through certain measures.

3

 can be distributed to many people at the same time, in hard or soft copies.

4

 is a written record of what was said in a meeting.

5

 is very commonly used for external communication, e.g. enquiry5, reply, complaint. Standard rules in formatting and style are followed.

6

 is a written or printed announcement usually stuck on a board.

7

 is often used to present the results of an investigation. It has a pre-defined structure with independent sections and usually includes unbiased conclusions and recommendations.

8

 is sent over the Internet. It can be written in a formal, semi-formal or informal style.

9

 is from one person or department to another within the same organisation. It serves many purposes e.g. providing information, requesting decisions/action. Some organisations use pre-printed stationery for it.

10

 is sent out via a facsimile machine. It is often printed on a special form with the addressee’s and sender’s names at the top.

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