Compléter Marketing and AdvertisingVersion en ligne Practice vocabulary to describe ways to learn about your customers. Round English Language School. www.roundenglish.com.br par André Padeti 1 clients FindOut SearchTerms NewTrends competitors listening LoyalCustomers SalesRecord 1 ) Email directly with one or two questions . 2 ) Examine the that people type into your website's search function . Which items are people looking for ? 3 ) Schedule a social event , such as a wine tasting , for existing or potential , and use this as an opportunity to more about what they want . 4 ) Compare your marketing approach with that of your . What areas are they targeting that you aren't ? 5 ) Read trade journals to learn about . This will help you stay ahead of the competition . 6 ) Study your to see what facts you already have about the people who buy from you . 7 ) Spend time in a shop or a trade fair to people . What do they talk about ? What questions do they ask ?