Compléter ITS 403- Class 3 - activity 1Version en ligne Change Management :components, process and requirements par ghazwa moukaddem 1 running tests changes coordinators keeping implement opportunities procedures risk system approvers technologies planning fixes Change management definition For an organization , change management means defining and implementing and / or to deal with in the business environment and to profit from changing . In an information technology ( IT ) system environment , change management refers to a systematic approach to track of the details of the ( for example , what operating system release is on each computer and which have been applied Change management procedures Change management process typically consists of different procedures : Request for change : Change use this procedure when they are dealing with requests for change . Change : Change coordinators and specialists employ this process to prepare the implementation plans for changes . Change approval : The change manager and ( e . g . , customer representatives and service owners ) follow this procedure to approve planned changes . Change implementation : Specialists use this process to infrastructure changes . Change closure : Specialists follow this procedure when they perform production after changes have been implemented , and change coordinators employ it when they close out changes . These procedures vary slightly for different types of IT changes and levels .
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