Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 We´re not happy with the installation work. 2 Your antivirus program is causing problems. 3 The activation key doesn´t work. 4 We can´t ship the parts until next week. 5 You´re charging us too much. 6 Your purchasing department lost our order. 7 No, I can´t do that. 8 You used the wrong material. It sounds as if your purchasing department might have lost our order. I´m afraid next week is the earliest we can ship the parts. The installation work could be better. It looks like your antivirus program might be the source of the problems. The activation key doesn´t seem to work. I´m afraid that´s not possible. It looks like you might be charging us too much. It seems like you used the wrong material.