Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 We´re not happy with the installation work. 2 No, I can´t do that. 3 You´re charging us too much. 4 You used the wrong material. 5 Your purchasing department lost our order. 6 Your antivirus program is causing problems. 7 We can´t ship the parts until next week. 8 The activation key doesn´t work. I´m afraid next week is the earliest we can ship the parts. It looks like you might be charging us too much. I´m afraid that´s not possible. The activation key doesn´t seem to work. It sounds as if your purchasing department might have lost our order. It seems like you used the wrong material. The installation work could be better. It looks like your antivirus program might be the source of the problems.