Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 No, I can´t do that. 2 We´re not happy with the installation work. 3 Your purchasing department lost our order. 4 Your antivirus program is causing problems. 5 You´re charging us too much. 6 The activation key doesn´t work. 7 You used the wrong material. 8 We can´t ship the parts until next week. It sounds as if your purchasing department might have lost our order. I´m afraid next week is the earliest we can ship the parts. I´m afraid that´s not possible. The activation key doesn´t seem to work. It looks like you might be charging us too much. It looks like your antivirus program might be the source of the problems. The installation work could be better. It seems like you used the wrong material.