Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 We can´t ship the parts until next week. 2 Your antivirus program is causing problems. 3 We´re not happy with the installation work. 4 You´re charging us too much. 5 You used the wrong material. 6 No, I can´t do that. 7 Your purchasing department lost our order. 8 The activation key doesn´t work. It sounds as if your purchasing department might have lost our order. I´m afraid next week is the earliest we can ship the parts. It seems like you used the wrong material. The installation work could be better. The activation key doesn´t seem to work. I´m afraid that´s not possible. It looks like you might be charging us too much. It looks like your antivirus program might be the source of the problems.