Relier Pairs Making and Handling ComplaintsVersion en ligne Matching par Logos Sprachinstitut 1 You used the wrong material. 2 You´re charging us too much. 3 Your antivirus program is causing problems. 4 We´re not happy with the installation work. 5 No, I can´t do that. 6 We can´t ship the parts until next week. 7 Your purchasing department lost our order. 8 The activation key doesn´t work. It seems like you used the wrong material. I´m afraid next week is the earliest we can ship the parts. The installation work could be better. The activation key doesn´t seem to work. I´m afraid that´s not possible. It looks like you might be charging us too much. It sounds as if your purchasing department might have lost our order. It looks like your antivirus program might be the source of the problems.