RLS 2389 Chapter 7 Part 1Version en ligne conflict par Sara Roberts 1 Struggle Spectrum 2 Escalation 3 De-escalation 4 Sources of Conflict 5 Factors that Influence Conflict Intensity Mild difference, disagreement, argument, campaign, litigation, fight the development of various types of difficulties faced by people in conflict an issue escalating from disagreeing to getting in a fist fight when conflicts get worse people raise their voices personal space gets invaded someone feels threatened helps mitigate emotions and reduce complexity define the conflict as a mutual problem exhibit caring and empathy distribution of resources- inequality individual psychological needs-competing goals, personality clashes, etc value differences-cultural viewpoints, religious beliefs, etc Approaches to Conflict- avoidance, accommodation, competition, compromise, collaboration Intercultural Conflicts- racial groups, gender, etc Tangible factors and perceived incompatibility
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