Communication stylesVersion en ligne Identifying different communication styles par Maria Petrovskaya 1 Assertive 2 Passive 3 Aggressive Eyes: warm, welcoming, friendly Posture: relaxed, open, welcoming Hands: open, friendly, appropriate gestures Consequences: good relationships with others Eyes: avoids eye contact, looks down, teary Posture: makes body smaller - stooped, leaning, hunched shoulders Hands: together, fidgety, clammy Consequences: give in to others, don't get what we want or need Eyes: narrow, emotion-less, staring Posture: Makes body bigger - upright, head high, feet apart, shoulders out Hands: pointing fingers, making fists, hands on hips Consequences: make enemies, upset others, feel angry
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