introduction to housekeeping

Froggy Jumps

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14_ni kadek oktarivia

Indonesia

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introduction to housekeeping


Froggy Jumps introduction to housekeepingVersion en ligne group 1 par 14_ni kadek oktarivia 1 What is the main responsibility of the housekeeping department? a Managing hotel finances b Maintaining cleanliness, comfort, and aesthetic upkeep c Handling guest check-in 2 Which department is responsible for cleaning guest rooms? a Public Area b Loundry c Room Division 3 What does a Room Attendant do? a Manages hotel finances b Cleans and services guest rooms c Repairs hotel equipment 4 Which of the following is included in the Public Area? a Guest bedroom only b Kitchen and storage room c Lobby, corridors, and elevators 5 What is the responsibility of a Gardener? a Cleaning guest rooms b Maintaining the hotel garden and landscape c Washing hotel linen 6 Who operates industrial washing machines for hotel linens? a Room Attendant b B. Floor Supervisor c C. Washer / Extractor 7 What does a Presser / Ironer do? a Sorts dirty laundry b Irons and finishes garments or hotel linens c Checks room status 8 What is the main responsibility of a Linen / Uniform Attendant? a Cooking food b Sorting, folding, storing, and distributing clean linens c Checking guests in 9 What does “Laundry” mean? a A place for storing lost items b The process of washing, drying, and ironing clothes or linens c A hotel reception service 10 What is “Valet Service”? a A service that handles guest clothing for washing, dry cleaning, or pressing b A service for cleaning swimming pools c A service for maintaining gardens 11 What are “Amenities”? a Hotel cleaning machines b Complimentary items provided in guest rooms c Dirty hotel linens 12 What is a “Trolley” used for? a Transporting guests b Carrying cleaning supplies and linens c Washing clothes 13 What is a “Vacant Clean” room? a A room currently occupied by a guest b A room that has not been cleaned c A clean and inspected room ready for a new guest 14 What is “Lost and Found”? a A place for hotel employees to rest b A section where guests’ left-behind items are stored c A place for dirty linen 15 What is the purpose of “Sanitation”? a To decorate the hotel b To keep places clean and healthy to prevent disease c To increase room prices 16 What is a “Disinfectant”? a A chemical used to destroy bacteria and germs on surfaces b A tool for ironing clothes c A type of hotel linen 17 What does “SOP” stand for? a Service Operation Procedure b Standard Operating Procedure c Staff Organization Program 18 What is the purpose of a PMS in modern housekeeping a To automatically clean guest rooms b To replace housekeeping staff c To provide real-time communication about room status 19 Which expression is used to ask permission to clean a guest’s room? a “Please check the room status.” b “May I clean your room now?” c “Report the maintenance issue.” 20 Why is housekeeping important in the hotel industry? a Because it only handles laundry b Because it maintains cleanliness, safety, comfort, and the hotel’s image c Because it manages hotel finances

Vous pouvez intégrer le jeu dans un LMS compatible avec LTI 1.1 ou LTI 1.3 comme Canvas, Moodle ou Blackboard. Les scores seront ainsi automatiquement enregistrés dans le carnet de notes de la plateforme.

introduction to housekeeping

Froggy Jumps

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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introduction to housekeepingVersion en ligne

par 14_ni kadek oktarivia

What is the main responsibility of the housekeeping department?

Which department is responsible for cleaning guest rooms?

What does a Room Attendant do?

Which of the following is included in the Public Area?

What is the responsibility of a Gardener?

Who operates industrial washing machines for hotel linens?

What does a Presser / Ironer do?

What is the main responsibility of a Linen / Uniform Attendant?

What does “Laundry” mean?

What is “Valet Service”?

What are “Amenities”?

What is a “Trolley” used for?

What is a “Vacant Clean” room?

What is “Lost and Found”?

What is the purpose of “Sanitation”?

What is a “Disinfectant”?

What does “SOP” stand for?

What is the purpose of a PMS in modern housekeeping

Which expression is used to ask permission to clean a guest’s room?

Why is housekeeping important in the hotel industry?