Good or Bad service?

Froggy Jumps

Parties jouées 2 %Précision 92 Temps moyen 05:57

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À propos de cette activité

Interactive customer service game for Class XI TKR students. Practice Good vs Bad service, 5A rules, and Service Advisor expressions (Greeting, Offering Help, Asking Problem, Action, and Closing).

Créé par

Rizki Tri Salsabila

Indonesia

Téléchargez la version pour jouer sur papier

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1	Rizki Tri Salsabila 26 Août 2026	% 92	02:47

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Good or Bad service?


Froggy Jumps Good or Bad service?Version en ligne Interactive customer service game for Class XI TKR students. Practice Good vs Bad service, 5A rules, and Service Advisor expressions (Greeting, Offering Help, Asking Problem, Action, and Closing). par Rizki Tri Salsabila 1 SA says: "Wait there!" while playing on a smartphone. Good or Bad Service? a Bad service b Good service c 2 SA smiles and says: "Good morning, Sir. Welcome to our workshop." Good or Bad Service? a Good service b Bad service c 3 SA crosses arms and asks: "What is your problem?" with a frown. Good or Bad Service? a Bad service b Good service c 4 SA listens carefully and says: "I see. Let me check your car." Good or Bad Service? a Good service b Bad service c 5 Change this rude phrase into polite English: "What?" a Good morning, Sir. How can I help you? b What do you want now? c Go wait outside. 6 Change this rude phrase into polite English: "Wait!" a Don't touch anything! b Please wait a moment, Sir. c Just sit down. 7 Change this rude phrase into polite English: "I don't know." a Let me check your car. b Ask another mechanic. c That is not my problem. 8 Change this rude phrase into polite English: "Go!" a Pay the bill now. b Drive away quickly. c Thank you for coming. Have a nice day! 9 Customer says: "Good morning." What is the best Service Advisor response? a Good morning, Sir. Welcome to our workshop. b Sit down over there. c What is wrong with your car? 10 Customer says: "My car engine makes a strange noise." What is the best SA response? a I see. Let me check your car. b That is bad for you. c Engine noise is normal. 11 Customer asks: "How long will the service take?" What is the best SA response? a Just wait until we finish. b It will take around 30 minutes, Sir. c You can go home now. 12 The car service is finished and the customer is leaving. What is the best SA closing? a Thank you for coming. Have a nice day! b Finished. c Give me the money.

Vous pouvez intégrer le jeu dans un LMS compatible avec LTI 1.1 ou LTI 1.3 comme Canvas, Moodle ou Blackboard. Les scores seront ainsi automatiquement enregistrés dans le carnet de notes de la plateforme.

Good or Bad service?

Froggy Jumps

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Good or Bad service?Version en ligne

par Rizki Tri Salsabila

SA says: "Wait there!" while playing on a smartphone. Good or Bad Service?

SA smiles and says: "Good morning, Sir. Welcome to our workshop." Good or Bad Service?

SA crosses arms and asks: "What is your problem?" with a frown. Good or Bad Service?

SA listens carefully and says: "I see. Let me check your car." Good or Bad Service?

Change this rude phrase into polite English: "What?"

Change this rude phrase into polite English: "Wait!"

Change this rude phrase into polite English: "I don't know."

Change this rude phrase into polite English: "Go!"

Customer says: "Good morning." What is the best Service Advisor response?

Customer says: "My car engine makes a strange noise." What is the best SA response?

Customer asks: "How long will the service take?" What is the best SA response?

The car service is finished and the customer is leaving. What is the best SA closing?