Overbooked flight dialogue, B2+

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Créé par

Julia Kostochkina

Colombia

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Compléter Overbooked flight dialogue, B2+Version en ligne Overbooked flight dialogue, B2+ par Julia Kostochkina 1 The Overbooked Flight Agent : Next in line , please . Hi , how can I help you ? Passenger : Hi . I was just told at the gate that I ? ve been involuntarily bumped from my flight to New York . Here is my confirmed pass . Agent : I am terribly sorry . The flight is . We can re - book you for tomorrow at 7 : 30 AM and offer a $200 travel . Passenger : Tomorrow morning ? That disrupts my entire schedule . Since I ? m facing an delay , would it be possible to my seat to business class on that morning flight ? Agent : Let me check . . . Premium economy is full , but I can override the system and give you a business class seat since you were bumped . Passenger : Thank you , I that . I assume the airline will also provide accommodation for the night ? Agent : Yes , I can print a for the budget motel just outside the terminal . Passenger : Given the length of the delay , could you ensure the voucher is for a reputable , 4 - star hotel nearby instead ? And will it include vouchers ? Agent : [ Types ] Okay , I can approve the airport Marriott instead , and here are two $20 meal vouchers . Passenger : Perfect . Now , there is one more critical matter : my checked . It is absolutely vital that I my suitcase tonight because it contains essential items . Agent : Offloading a bag can the aircraft . Can it just fly ahead to New York ? You can collect it tomorrow . Passenger : I understand it ? s a hassle for the ground crew , but going without my belongings tonight is non - negotiable . Is there any way to expedite the retrieval ? Agent : [ Calls the ramp supervisor ] Alright , they are pulling it out now . It will be at Baggage Claim Carousel 4 in about 30 minutes . Passenger : Excellent . To finalize everything , could you the travel voucher to $300 to fully cover the disruption , and give me the new boarding pass in writing ? Agent : I can do $300 as a final gesture . Here is your new business class boarding pass , your hotel voucher , and your travel certificate . Passenger : Thank you for your help . I'll head to retrieve my luggage . Have a good evening .

Compléter

Overbooked flight dialogue, B2+Version en ligne

Overbooked flight dialogue, B2+

The Overbooked Flight

Agent : Next in line , please . Hi , how can I help you ?

Passenger : Hi . I was just told at the gate that I ? ve been involuntarily bumped from my flight to New York . Here is my confirmed pass .

Agent : I am terribly sorry . The flight is . We can re - book you for tomorrow at 7 : 30 AM and offer a $200 travel .

Passenger : Tomorrow morning ? That disrupts my entire schedule . Since I ? m facing an delay , would it be possible to my seat to business class on that morning flight ?

Agent : Let me check . . . Premium economy is full , but I can override the system and give you a business class seat since you were bumped .

Passenger : Thank you , I that . I assume the airline will also provide accommodation for the night ?

Agent : Yes , I can print a for the budget motel just outside the terminal .

Passenger : Given the length of the delay , could you ensure the voucher is for a reputable , 4 - star hotel nearby instead ? And will it include vouchers ?

Agent : [ Types ] Okay , I can approve the airport Marriott instead , and here are two $20 meal vouchers .

Passenger : Perfect . Now , there is one more critical matter : my checked . It is absolutely vital that I my suitcase tonight because it contains essential items .

Agent : Offloading a bag can the aircraft . Can it just fly ahead to New York ? You can collect it tomorrow .

Passenger : I understand it ? s a hassle for the ground crew , but going without my belongings tonight is non - negotiable . Is there any way to expedite the retrieval ?

Agent : [ Calls the ramp supervisor ] Alright , they are pulling it out now . It will be at Baggage Claim Carousel 4 in about 30 minutes .

Passenger : Excellent . To finalize everything , could you the travel voucher to $300 to fully cover the disruption , and give me the new boarding pass in writing ?

Agent : I can do $300 as a final gesture . Here is your new business class boarding pass , your hotel voucher , and your travel certificate .

Passenger : Thank you for your help . I'll head to retrieve my luggage . Have a good evening .

Vous pouvez intégrer le jeu dans un LMS compatible avec LTI 1.1 ou LTI 1.3 comme Canvas, Moodle ou Blackboard. Les scores seront ainsi automatiquement enregistrés dans le carnet de notes de la plateforme.

Overbooked flight dialogue, B2+

Compléter

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Overbooked flight dialogue, B2+Version en ligne

par Julia Kostochkina

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