Sunshine Squad Leap Frog

Froggy Jumps

(3)

Parties jouées 44 %Précision 92 Temps moyen 00:38

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MA Login Assistance

Créé par

Brenda

United States

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#	Jeux	Précision	temps
1	kharlp 24 Juillet 2026	% 100	00:17
2	HannahBanana 24 Juillet 2026	% 100	00:22
3	Luke 24 Juillet 2026	% 100	00:35
4	Chivae' 3 Juillet 2026	% 100	00:41
5	Hils 24 Juillet 2026	% 100	00:47
6	Katelyn 24 Juillet 2026	% 100	00:49
7	SauhnieTaye 3 Juillet 2026	% 83	00:55

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Sunshine Squad Leap Frog


Froggy Jumps Sunshine Squad Leap FrogVersion en ligne MA Login Assistance par Brenda 1 A member says they're seeing "Unauthorized to view this site." What should you recommend FIRST? a Route immediately to Tier 2 b Create a new MA Login account c Clear browser cache/history, close the browser, and try again 2 A member forgot their MA Login username but remembers their email. Which self-service option should they use? a Forgot MA Login b Forgot Password c Create MA Login 3 Where can a Tier 1 agent locate a member's MA Login username? a Payment History b View/Edit Profile under Primary Contact Information c Case Notes 4 A member forgot their password but knows their username and email. Which option should they use? a Manage Your MA Login b Forgot Password c Invite Client 5 A member is locked out after three failed password attempts. What should you ask them to look for? a The "Unlock My Account" link b The Invite Client button c Their case number 6 A member receives a verification email but gets a "verification failed" error. What is the next step? a Try again tomorrow b Route to Tier 2 for an Optum ticket c Create a new MA Login 7 A member locked their invitation code after multiple invalid attempts. What can the agent do? a Unlock the invitation code in HIX b Create a duplicate account c Reset the password 8 Whose date of birth should be used when completing account creation from an invitation? a The husbands date of birth b The account holder's date of birth c Either one works 9 Which browser is recommended for MA Login? a Chrome b Internet Explorer c Opera 10 If MFA Call Me/Text Me options are grayed out after several attempts, what should you tell the member? a It is expected behavior due to a temporary wait time b It is a system outage c Create a new account

Vous pouvez intégrer le jeu dans un LMS compatible avec LTI 1.1 ou LTI 1.3 comme Canvas, Moodle ou Blackboard. Les scores seront ainsi automatiquement enregistrés dans le carnet de notes de la plateforme.

Sunshine Squad Leap Frog

Froggy Jumps

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Froggy Jumps

Sunshine Squad Leap FrogVersion en ligne

par Brenda

A member says they're seeing "Unauthorized to view this site." What should you recommend FIRST?

A member forgot their MA Login username but remembers their email. Which self-service option should they use?

Where can a Tier 1 agent locate a member's MA Login username?

A member forgot their password but knows their username and email. Which option should they use?

A member is locked out after three failed password attempts. What should you ask them to look for?

A member receives a verification email but gets a "verification failed" error. What is the next step?

A member locked their invitation code after multiple invalid attempts. What can the agent do?

Whose date of birth should be used when completing account creation from an invitation?

Which browser is recommended for MA Login?

If MFA Call Me/Text Me options are grayed out after several attempts, what should you tell the member?