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In 2018, a large Philippine food company received complaints from hundreds of consumers who experienced gastrointestinal illness after consuming their bottled iced tea product. Investigation revealed the following:
- The manufacturing facility had not undergone FDA GMP inspection in 3 years.
- The water used in production came from an uncertified source.
- There was no HACCP plan in place.
- The product label did not include the lot identification number.
- The company delayed reporting to the FDA for 2 weeks after the first complaints.
- The manufacturing facility had not undergone FDA GMP inspection in 3 years.
- The water used in production came from an uncertified source.
- There was no HACCP plan in place.
- The product label did not include the lot identification number.
- The company delayed reporting to the FDA for 2 weeks after the first complaints.
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