Conflito: Comportamentos e Atitudes Quiz

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Key drivers of workplace conflict

Créé par

Sara Oliveira

Portugal

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Conflito: Comportamentos e Atitudes Quiz

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Conflito: Comportamentos e Atitudes Quiz


Conflito: Comportamentos e Atitudes QuizVersion en ligne Key drivers of workplace conflict par Sara Oliveira 1 Which behavior undermines a colleague by interrupting them during a meeting? a Interruptions b Generalizations c Tone of sarcasm d Ignoring contributions 2 What attitude sustains conflict by refusing to take responsibility? a Empathy b Denial of responsibility c Respect for rules d Open communication 3 Which action involves blaming others to avoid personal accountability? a Asking for feedback b Apologizing quickly c Seeking clarification d Transference of blame 4 Which communication pattern often escalates tension through sarcasm or condescension? a Tone and irony b Active listening c Informal greetings d Positive reinforcement 5 What term describes avoiding relevant issues to delay conflict? a Collaborative problem-solving b Direct confrontation c Clear agenda setting d Passive and evasive behavior 6 Which behavior constitutes coercive or public pressure to force a decision? a Constructive feedback b Mutual agreement c Clarifying questions d Imposition 7 What is a hallmark of devaluing others in ongoing relationships? a Recognition of effort b Desvalorização e falta de reconhecimento c Shared goals d Equal feedback 8 Which pattern involves harsh or threatening language to gain compliance? a Aggressive and confrontational behaviors b Neutral info sharing c Empathetic listening d Compromise seeking 9 Which practice reduces resistance by validating others’ contributions? a Publicly criticizing mistakes b Ignoring concerns c Withholding information d Recognizing contributions 10 What summarizes the link between communication, attitudes, and conflict progression? a Poor communication + defensive attitudes + passive/aggressive behaviors escalate conflict b Communication alone fixes conflict c Effective leadership resolves all conflicts instantly d Attitudes alone drive outcomes Explicação 1 Interruptions invalidate the speaker and fuel tension. 2 Avoiding responsibility worsens defensiveness and conflict. 3 Blaming others shifts responsibility and escalates conflict. 4 Tone and irony devalue contributions and heighten conflict. 5 Avoidance postpones resolution and increases tension. 6 Imposition bypasses dialogue and fuels escalation. 7 Persistent devaluation damages trust and cooperation. 8 Aggression triggers rapid conflict cycles. 9 Recognition can lower defensiveness and improve dialogue. 10 Patterns compound: communication, attitudes, and behaviors sustain escalation.

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Conflito: Comportamentos e Atitudes Quiz

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Créé par

Téléchargez la version pour jouer sur papier

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Conflito: Comportamentos e Atitudes QuizVersion en ligne

par Sara Oliveira

Which behavior undermines a colleague by interrupting them during a meeting?

What attitude sustains conflict by refusing to take responsibility?

Which action involves blaming others to avoid personal accountability?

Which communication pattern often escalates tension through sarcasm or condescension?

What term describes avoiding relevant issues to delay conflict?

Which behavior constitutes coercive or public pressure to force a decision?

What is a hallmark of devaluing others in ongoing relationships?

Which pattern involves harsh or threatening language to gain compliance?

Which practice reduces resistance by validating others’ contributions?

What summarizes the link between communication, attitudes, and conflict progression?

Explicação