Conflict-Class Leadership

Froggy Jumps

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Case-based conflict resolution

Créé par

Deepthi Reddy

Singapore

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Conflict-Class Leadership


Froggy Jumps Conflict-Class LeadershipVersion en ligne Case-based conflict resolution par Deepthi Reddy 1 In the case, what was the main source of the team conflict? a Different priorities and unclear roles b Poor communication alone c Personality clashes only 2 Which initial action did the leader take to address the conflict? a Faced the issue in a team meeting and set ground rules b Ignored it until it escalated c Delegated it to HR without discussion 3 What conflict resolution approach was used first? a Compromise without discussion b Collaborative problem-solving with all stakeholders c Authoritative decision by manager 4 How did the leader handle emotions during the resolution? a Assigned blame to one party b Allowed each party to voice concerns calmly c Proceeded with a quick decision to end the meeting 5 Which tool helped clarify responsibilities in the case? a RACI matrix or verbal equivalent b Gantt chart only c SWOT analysis 6 What was a key outcome of the conflict resolution? a Disbanded the team b Escalation to upper management c Clear roles, shared goals, and aligned timelines 7 How was trust rebuilt among team members? a Kept concerns private to avoid blame b Only the leader apologized c Openly acknowledged mistakes and followed through 8 What metric indicated improved team performance post-resolution? a On-time delivery and quality scores b Hours spent in conflict c Number of meetings attended 9 Which behavior should leaders avoid after a conflict arises? a Ignoring small signs of relapse or dissent b Facilitating a structured dialogue c Documenting agreements clearly 10 What’s a best practice for preventing future conflicts in the case study? a One-time workshop only b Regular check-ins and updated roles as projects evolve c Avoiding difficult conversations

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Conflict-Class Leadership

Froggy Jumps

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Conflict-Class LeadershipVersion en ligne

par Deepthi Reddy

In the case, what was the main source of the team conflict?

Which initial action did the leader take to address the conflict?

What conflict resolution approach was used first?

How did the leader handle emotions during the resolution?

Which tool helped clarify responsibilities in the case?

What was a key outcome of the conflict resolution?

How was trust rebuilt among team members?

What metric indicated improved team performance post-resolution?

Which behavior should leaders avoid after a conflict arises?

What’s a best practice for preventing future conflicts in the case study?