Request Re-Open Process

Froggy Jumps

Parties jouées 1

Créer une copie

À propos de cette activité

Request Re-Open Process

Créé par

Juan Pablo Rios Mejia

Colombia

Téléchargez la version pour jouer sur papier

Top 10 résultats

Il n'y a toujours pas de résultats pour ce jeu. Soyez le premier à apparaître dans le classement! Connectez-vous pour vous identifier.

Créez votre propre jeu gratuite à partir de notre créateur de jeu

Affrontez vos amis pour voir qui obtient le meilleur score dans ce jeu

Créer un défi


Froggy Jumps Request Re-Open ProcessVersion en ligne Request Re-Open Process par Juan Pablo Rios Mejia 1 When a law firm requests a cancellation a Determine if the request can be voided immediately or not b Void immediately and inform the CM via email or by calling c Open Ticket and close the request 2 When a law firm requests a cancellation, what is the FIRST step? a Inform the law firm the request will stay active and suggest reviewing cancellation next month b Confirm if it can be voided immediately or requires to be canceled with the provider/copy service c Proceed directly with the request voiding 3 To ensure efficient case handling, we allow law firms to provide documentation/information up to a 45 calendar days since ticket was created b 15 calendar days since ticket was created c 45 calendar days since ticket was closed 4 If there is a cancellation fee with the provider/copy service a Wait until the invoice is paid before mentioning the cancellation fee to the CM b Inform the CM in advance about the cancellation fee and add the cost to the cost tab c Add the cancellation fee as internal cost instead of the cost tab 5 What is the purpose of the 45 Calendar Days Rule? a To keep the request closed b To charge the law firm c To define how and when a completed or voided request can be re-opened based on time and issue type 6 When a law firm requests a cancellation that requires provider confirmation, who must the CSR contact? a The Record Retriever b The MRV c The Team Lead 7 What should the CSR do after the RR has confirmed the cancellation with provider/copy service? a Open a Ticket to inform the CM b Send an email or call the CM to inform about the situation c Void the request in the system

Froggy Jumps

Request Re-Open ProcessVersion en ligne

Request Re-Open Process

par Juan Pablo Rios Mejia

When a law firm requests a cancellation

Determine if the request can be voided immediately or not

Void immediately and inform the CM via email or by calling

Open Ticket and close the request

When a law firm requests a cancellation, what is the FIRST step?

Inform the law firm the request will stay active and suggest reviewing cancellation next month

Confirm if it can be voided immediately or requires to be canceled with the provider/copy service

Proceed directly with the request voiding

To ensure efficient case handling, we allow law firms to provide documentation/information up to

45 calendar days since ticket was created

15 calendar days since ticket was created

45 calendar days since ticket was closed

If there is a cancellation fee with the provider/copy service

Wait until the invoice is paid before mentioning the cancellation fee to the CM

Inform the CM in advance about the cancellation fee and add the cost to the cost tab

Add the cancellation fee as internal cost instead of the cost tab

What is the purpose of the 45 Calendar Days Rule?

To keep the request closed

To charge the law firm

To define how and when a completed or voided request can be re-opened based on time and issue type

When a law firm requests a cancellation that requires provider confirmation, who must the CSR contact?

The Record Retriever

The MRV

The Team Lead

What should the CSR do after the RR has confirmed the cancellation with provider/copy service?

Open a Ticket to inform the CM

Send an email or call the CM to inform about the situation

Void the request in the system

Vous pouvez intégrer le jeu dans un LMS compatible avec LTI 1.1 ou LTI 1.3 comme Canvas, Moodle ou Blackboard. Les scores seront ainsi automatiquement enregistrés dans le carnet de notes de la plateforme.

Request Re-Open Process

Froggy Jumps

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

Top Jeux

Froggy Jumps

pizza

Froggy Jumps

Ethos, Pathos, and Logos Quiz

Froggy Jumps

Bill of Rights Game - The Constitutionalist

Froggy Jumps

The Integumentary System

Froggy Jumps

Phlebotomy Order of Draw Quiz

Froggy Jumps

Request Re-Open ProcessVersion en ligne

par Juan Pablo Rios Mejia

When a law firm requests a cancellation

When a law firm requests a cancellation, what is the FIRST step?

To ensure efficient case handling, we allow law firms to provide documentation/information up to

If there is a cancellation fee with the provider/copy service

What is the purpose of the 45 Calendar Days Rule?

When a law firm requests a cancellation that requires provider confirmation, who must the CSR contact?

What should the CSR do after the RR has confirmed the cancellation with provider/copy service?

		%
	Anonyme	%
		%
		%