Legislation- CSP2

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Legislation

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Jayne Conlon

United Kingdom

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Legislation- CSP2Version en ligne Legislation par Jayne Conlon 1 Which piece of legislation controls how patient information must be stored and used? a Health & Safety at Work Act b General Data Protection Regulation (GDPR) c Equality Act d Consumer Rights Act 2 Special category data includes: a Customer reviews b Appointment times c Medical and health information d Payment card details 3 What should you do if you accidentally send a patient’s information to the wrong person? a Ignore it; it happens b Contact the patient directly and apologise c Report it immediately as a data breach d Delete the email and hope it’s fine 4 Under the Health and Safety at Work Act, what is your responsibility? a To provide all employees with free lunch b To ensure the workplace is safe and hazards are reported c To manage all employees d To avoid speaking to customers 5 A patient at reception asks you: “Can you tell me what treatment my husband had last week?” a Tell them, because they are married b Ask for proof they live together c Refuse politely – you cannot share information without consent d Tell them only if no one else is around 6 You receive a complaint about waiting times. What legislation tells you how complaints must be handled? a Equality Act b Consumer Rights Act c Complaints Handling Regulations / Bupa Complaints Procedure d Health and Safety Act 7 A patient asks to see all the information you hold about them. What is this request called? a Freedom of Speech request b Data Subject Access Request (DSAR) c Consumer Refund Request d Staff Data Check

Legislation- CSP2Version en ligne

Legislation

par Jayne Conlon

Which piece of legislation controls how patient information must be stored and used?

Health & Safety at Work Act

General Data Protection Regulation (GDPR)

Equality Act

Consumer Rights Act

Special category data includes:

Customer reviews

Appointment times

Medical and health information

Payment card details

What should you do if you accidentally send a patient’s information to the wrong person?

Ignore it; it happens

Contact the patient directly and apologise

Report it immediately as a data breach

Delete the email and hope it’s fine

Under the Health and Safety at Work Act, what is your responsibility?

To provide all employees with free lunch

To ensure the workplace is safe and hazards are reported

To manage all employees

To avoid speaking to customers

A patient at reception asks you: “Can you tell me what treatment my husband had last week?”

Tell them, because they are married

Ask for proof they live together

Refuse politely – you cannot share information without consent

Tell them only if no one else is around

You receive a complaint about waiting times. What legislation tells you how complaints must be handled?

Equality Act

Consumer Rights Act

Complaints Handling Regulations / Bupa Complaints Procedure

Health and Safety Act

A patient asks to see all the information you hold about them. What is this request called?

Freedom of Speech request

Data Subject Access Request (DSAR)

Consumer Refund Request

Staff Data Check

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Legislation- CSP2

Test

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

Top Jeux

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UPS 5 Seeing Habits Quiz

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Spanish Alphabet Listening

Legislation- CSP2Version en ligne

par Jayne Conlon

Which piece of legislation controls how patient information must be stored and used?

Special category data includes:

What should you do if you accidentally send a patient’s information to the wrong person?

Under the Health and Safety at Work Act, what is your responsibility?

A patient at reception asks you: “Can you tell me what treatment my husband had last week?”

You receive a complaint about waiting times. What legislation tells you how complaints must be handled?

A patient asks to see all the information you hold about them. What is this request called?

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