Greeting & Sales Essentials Quiz

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Greeting and sales basics

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Breyner David Rojas

Colombia

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Greeting & Sales Essentials Quiz


Greeting & Sales Essentials QuizVersion en ligne Greeting and sales basics par Breyner David Rojas 1 1. A good way to say hello is: a b) “You picked a great day to look at cars!” b c) “Go away.” c a) “What do you want?” 2 2. A high-energy greeting makes the customer feel: a a) happy and welcome b b) confused c c) angry 3 3. When a customer says “I’ll come Tuesday,” you should: a a) say nothing b b) ask, “What time on Tuesday?” c c) cancel the visit 4 4. An appointment is: a a) a planned time to meet b b) a car part c c) a payment 5 5. Why are appointments important? a a) they help you sell more cars b b) they are boring c c) customers don’t like them 6 6. On the test drive, the salesperson should: a c) go home b a) go with the customer c b) stay at the dealership 7 7. During a test drive, you can: a b) say nothing b c) jump out of the car c a) talk and learn about the customer 8 8. If the customer drives in “sport mode,” you can: a b) ignore them b a) explain how the car works c c) run away 9 9. A referral is when: a b) you clean the car b c) you fix the tires c a) a customer sends you another customer 10 10. Paying a higher referral bonus means: a a) more people send you customers b b) nobody talks to you c c) you sell fewer cars 11 11. Social media helps you: a b) break your phone b c) hide from customers c a) reach more people 12 12. Posting on Facebook, Instagram, and TikTok can: a a) bring new customers b b) stop your business c c) make cars disappear 13 13. Automation means: a c) you stop following up b b) you write everything by hand c a) messages go out automatically 14 14. Automated messages can: a b) make customers disappear b c) break your computer c a) re-connect with customers 15 15. After selling a car, automation can send: a b) a pizza b a) a thank-you message c c) a photo of a cat

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Greeting & Sales Essentials Quiz

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À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Greeting & Sales Essentials QuizVersion en ligne

par Breyner David Rojas

1. A good way to say hello is:

2. A high-energy greeting makes the customer feel:

3. When a customer says “I’ll come Tuesday,” you should:

4. An appointment is:

5. Why are appointments important?

6. On the test drive, the salesperson should:

7. During a test drive, you can:

8. If the customer drives in “sport mode,” you can:

9. A referral is when:

10. Paying a higher referral bonus means:

11. Social media helps you:

12. Posting on Facebook, Instagram, and TikTok can:

13. Automation means:

14. Automated messages can:

15. After selling a car, automation can send: