LKPD 1 - Cognitif

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À propos de cette activité

Please answers these multiple choices questions correctly

Créé par

Minhee Papay

Indonesia

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LKPD 1 - CognitifVersion en ligne Please answers these multiple choices questions correctly par Minhee Papay 1 1.The social function of a transactional text in handling hotel complaints is to… a Entertain customers with stories b Describe the hotel building c Handle complaints politely and provide solutions d Compare different types of rooms e Explain hotel rules in detail 2 Which of the following sentences is a correct example of a polite expression in transactional text? a “You must fix this right now!” b “This problem is not my responsibility.” c “I already told you what to do.” d “I’m very sorry for the inconvenience, Sir.” e “Stop complaining about the room.” 3 Which option shows the correct order of the Body in a transactional text for complaint handling? a Greeting → Clarification → Complaint → Closing b Closing → Apology → Offer → Complaint c Solution → Complaint → Greeting → Action d Apology → Complaint → Closing → Action e Complaint → Apology → Clarification → Solution → Action 4 Which of the following is a modal verb commonly used to offer help to a customer? a Swim b Can c Quickly d Happiness e Jumped 5 Which sentence contains professional vocabulary used in service or hotel complaint situations? a “The technician will check your air conditioner shortly.” b “The mountain looks beautiful today.” c “Please bring your pencil for the test.” d “I will cook dinner for my family.” e “Let’s play football after school.”

LKPD 1 - CognitifVersion en ligne

Please answers these multiple choices questions correctly

par Minhee Papay

1.The social function of a transactional text in handling hotel complaints is to…

Entertain customers with stories

Describe the hotel building

Handle complaints politely and provide solutions

Compare different types of rooms

Explain hotel rules in detail

Which of the following sentences is a correct example of a polite expression in transactional text?

“You must fix this right now!”

“This problem is not my responsibility.”

“I already told you what to do.”

“I’m very sorry for the inconvenience, Sir.”

“Stop complaining about the room.”

Which option shows the correct order of the Body in a transactional text for complaint handling?

Greeting → Clarification → Complaint → Closing

Closing → Apology → Offer → Complaint

Solution → Complaint → Greeting → Action

Apology → Complaint → Closing → Action

Complaint → Apology → Clarification → Solution → Action

Which of the following is a modal verb commonly used to offer help to a customer?

Swim

Can

Quickly

Happiness

Jumped

Which sentence contains professional vocabulary used in service or hotel complaint situations?

“The technician will check your air conditioner shortly.”

“The mountain looks beautiful today.”

“Please bring your pencil for the test.”

“I will cook dinner for my family.”

“Let’s play football after school.”

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LKPD 1 - Cognitif

Test

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

Top Jeux

Test

Tissues - Practice Quiz

Test

Practice Quiz - Punnett Square, Variation, and Mutations

Test

Spanish Alphabet Listening

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Test

Photosynthesis vs Cellular Respiration - Practice Quiz

LKPD 1 - CognitifVersion en ligne

par Minhee Papay

1.The social function of a transactional text in handling hotel complaints is to…

Which of the following sentences is a correct example of a polite expression in transactional text?

Which option shows the correct order of the Body in a transactional text for complaint handling?

Which of the following is a modal verb commonly used to offer help to a customer?

Which sentence contains professional vocabulary used in service or hotel complaint situations?

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