Relier Pairs Digital Tools and Business Functions MatchVersion en ligne Pair each concept with its concise description highlighting digital impact. par Amar Ali 1 Virtual property viewings 2 Reduced overheads 3 Online surveys 4 Online banking 5 Measurable value 6 Customer engagement 7 Stakeholder communication 8 Focus groups via Zoom Reduces overheads and boosts efficiency Improved through email, websites, and platforms Enables flexible remote participation Less need for physical stores and paper Fast, cost-effective feedback collection 24/7 access to financial services Digital viewings increase accessibility Using digital tools to engage customers