Phone Reservation Practice

Froggy Jumps

Parties jouées 43

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Master booking by phone

33_I Gusti Ayu Pradnya Dewi

Indonesia

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Phone Reservation Practice


Froggy Jumps Phone Reservation PracticeVersion en ligne Master booking by phone par 33_I Gusti Ayu Pradnya Dewi 1 What is a common opening line to start a reservation by phone? a Can I have the menu? b Do you have any vacancies? c I'd like to make a reservation. 2 Which details are typically needed for a booking? a Favorite color b Date, time, and number of people c Birth date 3 If you want to change a booking, you should say: a Please send me the menu. b I would like to modify my reservation. c I want to cancel my car. 4 How do you confirm the reservation details? a Do you deliver by email? b Could you please confirm the date and time? c Can I pay with a banana? 5 A polite closing after making a reservation is: a See you never. b Bye, I am gone. c Thank you for your help. 6 If the time is full, what might the agent say? a Your pizza is ready. b We have plenty of tables outside. c We are fully booked for that time. 7 To handle a language barrier, you should a Ignore me. b Speak loudly. c Could you speak slowly, please? 8 A basic note about no-shows is: a We close the restaurant. b We will cook your meal anyway. c If you don't arrive, the reservation may be canceled. 9 For any special requests, you might ask: a Is there a gym? b Do you have a dietary restriction I should note? c Can I watch TV here? 10 A professional way to end the call is: a Thank you for calling. b Bye, I am hanging up. c Go to hell.