In this interactive video, students will explore the key roles and responsibilities of various office workers within an organization. From Customer Service who is the first point of contact, to the HR officer managing employee relations, and the IT technician ensuring smooth technological operations—each role is vital to a company’s success.

Through real-world examples and a short quiz, learners will:

Identify the functions of roles such as administrative assistant, office manager, accountant, marketing officer, and more

Understand how these roles contribute to coordination and productivity

This video is designed to deepen understanding of workplace structure and build appreciation for the teamwork required to run an efficient office.