Review of verbal communication techniques 1

Froggy Jumps

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Choose the correct answer.

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Nikolai Stepanov

Mexico

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Review of verbal communication techniques 1


Froggy Jumps Review of verbal communication techniques 1Version en ligne Choose the correct answer. par Nikolai Stepanov 1 The interviewer acts as a receiver and as a ... of messages. a Receptor b Sender c 2 Verbal techniques can be divided into non-directive and... a Directive b Listening techniques c 3 Non-directive techniques are used to communicate to the client that he has been listened to actively. a True b False c 4 Directive techniques are also called... a Listening techniques b Influencing skills c 5 Using influencing skills, the interviewer... a Tries to give some direction to the client. b Tries to communicate to the client that he/she has actively listened to him/her. c 6 Directive techniques are more commonly used when the professional works with the interviewee in some way, and not only gathers information. a True b False c 7 Influencing skills are particularly useful in job interviews. a True b False c 8 The verbal and non-verbal messages of the expert should be consistent during the sessions. a True b False c 9 Non-directive communication techniques use the reference system of the... a Expert b Client c 10 In paraphrasing, the interviewer repeats, in his or her own words, the emotional content of the interviewee's message. a True b False c 11 With this technique, the interviewer offers a synthesis of what has been communicated over a period of time. a Summary b Reflection c 12 The summary should be done only by the interviewer. a True b False c

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Review of verbal communication techniques 1

Froggy Jumps

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Review of verbal communication techniques 1Version en ligne

par Nikolai Stepanov

The interviewer acts as a receiver and as a ... of messages.

Verbal techniques can be divided into non-directive and...

Non-directive techniques are used to communicate to the client that he has been listened to actively.

Directive techniques are also called...

Using influencing skills, the interviewer...

Directive techniques are more commonly used when the professional works with the interviewee in some way, and not only gathers information.

Influencing skills are particularly useful in job interviews.

The verbal and non-verbal messages of the expert should be consistent during the sessions.

Non-directive communication techniques use the reference system of the...

In paraphrasing, the interviewer repeats, in his or her own words, the emotional content of the interviewee's message.

With this technique, the interviewer offers a synthesis of what has been communicated over a period of time.

The summary should be done only by the interviewer.