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Sustainable Competitive Advantage
An organization is better than competitors at something and can hold that advantage over a ?
2
Which is missing?
Human resources give organizations advantages because human resources:
Are valuable.
Cannot be imitated.
Have no good substitutes.
3
You are hiring for a pastry chef position at your bakery, Blissful Cakes. As part of the selection process, you ask candidates to prepare a signature French cake from scratch within a set time limit. This allows you to assess their baking skills, time management, and attention to detail.
What part of the selection process is this?
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What is the fourth step in the selection process?
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What is an inexpensive way to gather information and use as basis to determine which candidates to investigate further?
6
During an interview for a pastry chef position at Blissful Cakes, you ask a candidate:
"Tell me about a time when you had to handle a difficult customer who was unhappy with their cake order. How did you resolve the situation, and what was the outcome?"
What type of interview is being conducted?
7
References are usually checked at what stage of the selection process?
8
EEOC has guidelines for checking.....
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Physical Ability Tests assess different aspects of physical ability including power, endurance,______, balance, and coordination.
10
Designed to measure verbal skills, quantitative skills, and reasoning ability
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Job Performance Tests and Work Samples : Specialized skills needed for job may be tested may come in the form of?
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What leads applicants to feel that evaluation is fair since they have a chance to showcase skills?
Select all that apply
Choose one or more answers
13
_________,common honesty test; validity in question.
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Select All That Apply: Rules for administering drug tests:
Choose one or more answers
15
The first element of instructional design is
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Evaluating the organization, individual employees, and tasks to determine what?
17
What is the context in which training will occur?
Choose one or more answers
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Person: Who needs training?
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Task: What subjects should the training cover?
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What is the third step of the selection process?
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What are the drawbacks of resumes
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Résumés: Evaluated in terms of
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What type of interview has the highest validity?
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What is a low-cost way to gather basic information?
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What kind of test is valid and relatively low cost?
26
Select all that apply: Organization Analysis: It looks at training needs in light of:
Choose one or more answers
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Select all that apply: Person Analysis
Process of determining individuals’ needs and readiness for training by answering three questions:
Choose one or more answers
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Select all that apply: The primary variables of person analysis are:
Choose one or more answers
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Select all that apply: Task Analysis
Conditions to be considered:
Choose one or more answers
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Task Analysis: Employees are interviewed and a questionnaire is created about the importance, ______and difficulty of the tasks.
Feedback
Remember, sustained period of time = a better organization with Sustainable Competitive Advantage
Remember, HR advantages= value, rare, not initmitatable, have no good substitutes.
remember, testing and reviewing work samples= step 2
4th step is always the reference and background.
BDI, it assesses how a candidate has handled real situations in the past,
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Tissues - Practice Quiz
Test your knowledge about the 5 seeing habits discussed in the text 'UPS 5 seeing habits'.