Recap So Far

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A recap of things you've learned...so far

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Top 10 résultats

#	Jeux	Précision	temps
1	Cheri 19 Juin 2025	% 100	02:31
2	MW 12 Juillet 2025	% 89	01:43
3	MJ 19 Juin 2025	% 76	03:33

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Recap So Far


Recap So FarVersion en ligne A recap of things you've learned...so far par MW 1 How would you rebuttal a customer who declines MOAT due to limited time? a Listen, I get that you're in a rush! It'll only take a minute to get you that quote. Would you mind holding please? b I understand you are in a hurry and your time is valuable. I actually have most of your information already here and it won’t take very long. I’ll let my teammate know you are in a hurry, just hold on for me one moment while I get them on the line. c That's completely understandable! Have a great rest of your day :-) d But think of the money you can save by switching your homeowners to GEICO! 2 What should your opening sound like for this call? a Thank you for calling GEICO and congrats on your move! What's your new address so I can update begin updating your policy? b Congrats on your move! My name is [first name] and I'd be glad to update your address. Where do you reside now? c Good afternoon my name is [first name], when's the housewarming party? d Thank you for calling GEICO, this is [first name] your licensed professional. May I have your first name and DOB? Thanks and congrats on your recent move! Please allow just a moment as I pull up your policy. 3 A policyholder who resides in Virginia reaches out to ask if they can show a digital ID card to a police officer. What's the correct answer? a Yes b No c Maybe? d So. 4 What should be the final element to your call closing? a Excellent Statement (include name)/Thank you for Insuring with GEICO b Summarize c FCR Statement - state is there anything else I can help you out with today? d Self Service 5 What should your opening sound like for this call? a Thank you for calling GEICO, this is [first name] your licensed professional. Sup homie? b Thank you for calling GEICO, this is [first name] your licensed professional. How can I help you today? c Sup bruh? d Thank you for calling GEICO, this is [first name] your licensed professional. May I have your full name and DOB please? 6 This info should be verified before sending an ID card Choose one or more answers a Effective Dates b Vehicle Information (i.e. year, make and model) c Email address d License Plate Number 7 Your homeowners offer should include all of the following EXCEPT a The average cost of a homeowners policy b Personalized benefit c Assumptive transfer d Objection handling if the customer initially declines 8 If the rental company is calling to verify coverage extension and the policyholder is not there, verify the following: Choose one or more answers a Policy Number b Policyholder's Name c License State d Last four digits of Driver's License Number 9 You can find Knowledge Tool here a Genie homepage b Google c Ask Jeeves d Chat GPT

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Recap So Far

Test

À propos de cette activité

Créé par

Téléchargez la version pour jouer sur papier

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Recap So FarVersion en ligne

par MW

How would you rebuttal a customer who declines MOAT due to limited time?

What should your opening sound like for this call?

A policyholder who resides in Virginia reaches out to ask if they can show a digital ID card to a police officer. What's the correct answer?

What should be the final element to your call closing?

What should your opening sound like for this call?

This info should be verified before sending an ID card

Choose one or more answers

Your homeowners offer should include all of the following EXCEPT

If the rental company is calling to verify coverage extension and the policyholder is not there, verify the following:

Choose one or more answers

You can find Knowledge Tool here