Conflict resolutionsVersion en ligne Learn how to resolve your conflict now and answer the questions. This video shows how the Conflict Resolution Model works. Conflict, and the discomfort it produces, massively undermines relationship at all levels. You can put subtitles. This video is only 3:33 minutes. par Ms Michelle 1 What is the most common way of dealing with conflict? a Avoid it b Walk away c Get upset with themselves and attack d Get sick e Go on stress leave 2 If you don’t accept that something unpleasant is happening. What is this called?? Written answer 3 Does conflict mean warfare? a Yes b No 4 Does any conflict begin with a small upset? a Yes b No 5 A disagreement between people with opposing opinions or principles is the beginning of a... Written answer 6 What is the first step to resolve a conflict? a Find out if the need can or cannot be met b Express the need 7 If your need cannot be met, what do you have to do to resolve the conflict? Written answer 8 Most people can’t manage a conflict because they are afraid. What do they do? Select one or more answers a Gossiping b Shouting c Backstabbing d Blocking e Being aggressive and angry f Silent treatment - Getting sick 9 If a conflict is too hard or difficult to handle. Who can help you? Written answer 10 A mediator is a neutral party? a Yes b No
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