Lesson 2 - Tire Replacement TriviaVersion en ligne Test your knowledge about tire replacement with these 10 questions. How well do you know your tires? par leo 1 Which option below would be considered as a road hazard? a Grass b Nail c Sidewalk d Stop Sign 2 What is the maximum reimbursable amount for mounting & balancing (labor)? a $22 b $40 c $5 d $50 3 Tread depth must be over ____________? a 4/37 b 7/32 c 3/32 d 3/29 4 What does the acronym COL stand for? a Community of Love b Cause of Loss c Cost of Living d Close Operating Location 5 If you cannot locate the tire price online, take the Dealer’s asking price and deduct what percentage? a 10% b 20% c 15% d 7% 6 Once a claim is created, what are we always required to provide to the caller? a VIN b Claim Number c NSD's Address d Member's Phone Number 7 What is the maximum reimbursable amount for disposal? a $10 b $5 c $22 d $50 8 What is another term for top notes? a Red Notes b Yellow Notes c VIP Notes d Blue Notes 9 What is the timeframe to receive check by mail? a 24-48 hours b 5-7 biz days c 7-10 biz days d 3-5 biz days 10 What two types of unique identifiers do we use in the pricing tool to locate parts? a OEM & SKU b Serial Number & Product Code c SKU & UPC d UPC & OEM
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