B1.3.U17 Bay Mobile customer helpline

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Listen to the conversation. Clic on the words on the right to complete the conversation.

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Esmeralda Avila

Mexico

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Compléter B1.3.U17 Bay Mobile customer helplineVersion en ligne Listen to the conversation. Clic on the words on the right to complete the conversation. par Esmeralda Avila 1 security high expiration credit code speed billing troubleshooting card date package out internet filled address bundles Richard : Thank you for calling the Bay Mobile customer helpline . This is Richard . Emily : Good morning , I ? m having some trouble with my online account . Richard : What seems to be the problem ? Emily : I ? m trying to change my address , and the page isn ? t working . I have the change of address form but it keeps giving me a 'page error' response . Richard : OK , I can help you with that . You get that response on the change of address form ? Emily : Yes . The rest of the website is working . Richard : OK , let ? s try a few common problems . Is your internet connection working ? Emily : Yes , I can load other pages . Richard : Have you tried to submit the form more than once ? Emily : I tried it three times . Richard : Did you fill in every part of the form ? Emily : Yes , I filled in all of the information required . Richard : Try filling it in one more time . Emily : I did , but I got the same message again . Richard : OK . Having tried everything , I will let the internet service department know about the problem with the website . I can help you change your over the phone . Let me find your account . Can you give me the last four digits of the on the account ? Emily : 3432 . Richard : And the ? Emily : 04 / 2020 . Richard : And the for the credit card ? Emily : 009 Richard : OK . Great . Are you changing your billing address or your service address ? Emily : Both . Richard : OK , your account information is loading . Could you hold on for a minute , please ? Emily : Sure . Richard : Thanks for holding . Hmmm . I see on your account that you don ? t have our best . Would you consider changing ? Given that you ? re moving homes , it might be nice to have faster internet as well ! Emily : Given our present move , we don ? t have a lot of extra money to spend . Richard : For ten dollars more a month , we can get you - internet . Emily : Not today , Richard . I just want to change the address and have the new service set up . Richard : No problem . Let ? s get that change of address done !

Compléter

B1.3.U17 Bay Mobile customer helplineVersion en ligne

Listen to the conversation. Clic on the words on the right to complete the conversation.

security high expiration credit code speed billing troubleshooting card date package out internet filled address bundles

Richard : Thank you for calling the Bay Mobile customer helpline . This is Richard .
Emily : Good morning , I ? m having some trouble with my online account .
Richard : What seems to be the problem ?
Emily : I ? m trying to change my address , and the page isn ? t working . I have the change of address form but it keeps giving me a 'page error' response .
Richard : OK , I can help you with that . You get that response on the change of address form ?
Emily : Yes . The rest of the website is working .
Richard : OK , let ? s try a few common problems . Is your internet connection working ?
Emily : Yes , I can load other pages .
Richard : Have you tried to submit the form more than once ?
Emily : I tried it three times .
Richard : Did you fill in every part of the form ?
Emily : Yes , I filled in all of the information required .
Richard : Try filling it in one more time .
Emily : I did , but I got the same message again .
Richard : OK . Having tried everything , I will let the internet service department know about the problem with the website . I can help you change your over the phone . Let me find your account . Can you give me the last four digits of the on the account ?
Emily : 3432 .
Richard : And the ?
Emily : 04 / 2020 .
Richard : And the for the credit card ?
Emily : 009
Richard : OK . Great . Are you changing your billing address or your service address ?
Emily : Both .
Richard : OK , your account information is loading . Could you hold on for a minute , please ?
Emily : Sure .
Richard : Thanks for holding . Hmmm . I see on your account that you don ? t have our best . Would you consider changing ? Given that you ? re moving homes , it might be nice to have faster internet as well !
Emily : Given our present move , we don ? t have a lot of extra money to spend .
Richard : For ten dollars more a month , we can get you - internet .
Emily : Not today , Richard . I just want to change the address and have the new service set up .
Richard : No problem . Let ? s get that change of address done !

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B1.3.U17 Bay Mobile customer helpline

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À propos de cette activité

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B1.3.U17 Bay Mobile customer helplineVersion en ligne

par Esmeralda Avila

security high expiration credit code speed billing troubleshooting card date package out internet filled address bundles

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