Relier Pairs AIDET Matching Pairs GameVersion en ligne Match the AIDET components with their descriptions in this interactive game! par Pam Ballance 1 Introduction 2 Customer Experience 3 Acknowledge 4 Communication 5 Duration 6 Thank You 7 AIDET 8 Explanation Express gratitude and appreciation Do you have any additional questions or concerns? Perception of services or care received How long will a procedure take? Escort people where they need to go Best Practice Framework Most import behavoir in healthcare Make eye contact