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Telephone Phrases B12

Compléter

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À propos de Compléter
esl
business
telephone
4 fois fait

Créé par

Richard Davenport
Richard Davenport
France

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Telephone Phrases B12

Fill in the blanks to create sentences

Richard Davenport
1

going in clarify deadline calling discuss

Stating the reason for the call :
" Hi Jackie , I'm you today to the progress on the Equinox project . "
" I'm just checking with you today to see how things are with the product launch preparations . "
" I'm calling to a few details about the proposal submission we discussed during our last meeting . "

2

inform resolved means project patience if further accepted clarification

Delivering good news
" I'm happy to you that our proposal for the [ new contract ] has been . "
" This good news that we can now start the . "
" Thank you for your and support throughout this process . I'm glad we could get this quickly . "
" Please let me know you have any questions or need about the approval . "

3

align accepted sincerely disappointed outcome understand for interest

Delivering bad news
" I that you may be to hear this , but unfortunately , our proposal for the new project has not been . "
" I apologize for any inconvenience this may cause . We truly appreciate your in this project . "
" While this may not be the we were hoping , we are still committed to working with you on future projects that with our capabilities . "

4

timeliness inconvenience learn efficiency understand apologize offer committed delay discount

Apologizing
" I sincerely for the in submitting the report . "
" I that this may have caused some , and I want to assure you that we are reviewing our processes to improve and prevent delays in the future . "
" I would like to you a for the inconvenience caused by the delay . "
" We are to providing you with the best possible service , and we will from this experience to improve our and communication . "

5

like contact more end resolve check on back in keep

Promising Action
" I will the supplier immediately to the shipment delay . "
" I expect to have a solution in place by the of the week and will you updated on the progress . "
" I will be touch with you next week to provide a detailed update the issue . "
" Would you me to call you back with an update , or would you prefer to in at the end of the week ? "

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