Relier Pairs Customer-focused Sentences Game Basic Customer Service TrainingVersion en ligne Improve the agent’s language with the sentences above par Josh W 1 Maybe sometime next week. I've got another call coming, so bye now? 2 Fine. I've got that. Anything else? 3 Good. Now I need your address. 4 Ok, how many packages do you want? 5 Please speak up. I can't understand your name. 6 Thanks, Mr. Norman. Need some help today? 7 The latest what? Could I have your address? How may I help you today? I am sorry I didn't quite understand that. Thank you. Can I help you with anything else? You should receive it by Tuesday. If you haven't got it by then, please call me. Thank you. I am afraid I didn't catch that. Could you speak up a bit, please? How many packages would you like?