Relier Pairs BEIV: CRM TERMINOLOGYVersion en ligne Practice CRM terms par Maria Eugenia Avila Torres 1 2 3 4 5 6 7 8 9 10 11 12 Transaction directly to the final user. (retailers, supermarkets) the amount by which the value of an article is increased based on additional and exclusive features. Agreement to split production costs between two companies. The range or amount of something covered. Losing money rather than making profit. Better to what has been done before. Transactions between consumers (ads in a newspaper, auctions) Creating goods to be sold. Transactions to a government agency (infrastructure or construction) Having the best profit at the lowest possible cost. Discussing a problem with others. A business run by one person.