CRM Quiz Challenge

Froggy Jumps

Test your knowledge on Customer Relationship Management concepts and practices!

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sarah ayyad

United Arab Emirates

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Froggy Jumps CRM Quiz ChallengeVersion en ligne Test your knowledge on Customer Relationship Management concepts and practices! par sarah ayyad 1 What does CRM stand for? a Customer Retention Model b Customer Relationship Management c Client Resource Management 2 What is the primary goal of CRM? a Reducing customer service staff b Enhancing customer relationships c Increasing product prices 3 Which of the following is a key component of CRM? a Inventory management b Manufacturing processes c Data analysis 4 What type of software is commonly used in CRM? a Graphic design software b Sales automation tools c Video editing software 5 Which of these is a benefit of CRM? a Higher production costs b Improved customer satisfaction c Decreased employee morale 6 What is a CRM dashboard used for? a Creating marketing materials b Visualizing customer data c Tracking employee attendance 7 Which industry commonly uses CRM systems? a Retail b Construction c Agriculture 8 What does a CRM system help track? a Customer interactions b Company profits c Employee performance 9 What is a common feature of CRM software? a Contact management b Payroll processing c Inventory tracking 10 Which of the following is NOT a type of CRM? a Analytical CRM b Content Management CRM c Operational CRM

Froggy Jumps

CRM Quiz ChallengeVersion en ligne

Test your knowledge on Customer Relationship Management concepts and practices!

par sarah ayyad

What does CRM stand for?

Customer Retention Model

Customer Relationship Management

Client Resource Management

What is the primary goal of CRM?

Reducing customer service staff

Enhancing customer relationships

Increasing product prices

Which of the following is a key component of CRM?

Inventory management

Manufacturing processes

Data analysis

What type of software is commonly used in CRM?

Graphic design software

Sales automation tools

Video editing software

Which of these is a benefit of CRM?

Higher production costs

Improved customer satisfaction

Decreased employee morale

What is a CRM dashboard used for?

Creating marketing materials

Visualizing customer data

Tracking employee attendance

Which industry commonly uses CRM systems?

Retail

Construction

Agriculture

What does a CRM system help track?

Customer interactions

Company profits

Employee performance

What is a common feature of CRM software?

Contact management

Payroll processing

Inventory tracking

Which of the following is NOT a type of CRM?

Analytical CRM

Content Management CRM

Operational CRM

CRM Quiz Challenge

Froggy Jumps

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CRM Quiz ChallengeVersion en ligne

par sarah ayyad

What does CRM stand for?

What is the primary goal of CRM?

Which of the following is a key component of CRM?

What type of software is commonly used in CRM?

Which of these is a benefit of CRM?

What is a CRM dashboard used for?

Which industry commonly uses CRM systems?

What does a CRM system help track?

What is a common feature of CRM software?

Which of the following is NOT a type of CRM?