STAFF OPINIONS

Compléter

lISTEN TO THE STAFF OPINIONS and COMPLETE THE GAPS. CAREFUL ! THERE ARE EXTRA OPTIONS.

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segunda lengua

hospitality tourism

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INES CASSERA

Argentina

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Compléter STAFF OPINIONSVersion en ligne lISTEN TO THE STAFF OPINIONS and COMPLETE THE GAPS. CAREFUL ! THERE ARE EXTRA OPTIONS. par INES CASSERA 1 families smaller big guests suite bigger rooms junior North Americans and Australians usually expect . We should offer guests and upgrade on check - in if one is available . We should also email in advance abou the small size of standard room s 2 breaks summer departure weekend flight arrival A lot of European guests come for . We should check the times on Friday evenings and make sure there are enough staff on reception . 3 maids staff off duty cafe sick off Last month some waiting staff were and we had two new memebers of the team , who were slower than the others . We should have a list of satff phone numbers to call people who are in cases of emergency . The dont speak very good English . 4 green towels gel environmentally-friendly shower hotel Most guests love the fact that we are " " . But some guests are unhappy that they have to come to reception to ask for and shampoo .