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1 . A decision support system ( DSS ) is a computer - based information systemthat supports business or organizational decision - making activities . DSSs serve the management , operations , and planning levels of an ____________________ and help to make decisions , which may be ____________________ changing and not easily specified in advance . Decision support systems can be either fully computerized , human or a combination of both .

2 . ? A communication - driven DSS supports more than one person working on a ____________________ task .

3 . ? A ____________________ - driven DSS or data - oriented DSS emphasizes access to and manipulation of a time series of internal company data and , sometimes , external data .

4 . ? A ____________________ - driven DSS manages , retrieves , and manipulates unstructured information in a variety of electronic formats .

5 . ? A ____________________ - driven DSS provides specialized problem - solving expertise stored as facts , rules , procedures , or in similar structures .

6 . ? A ____________________ - driven DSS emphasizes access to and manipulation of a statistical , financial , optimization , or simulation model . Model - driven DSS use data and parameters provided by users to assist decision makers in analyzing a situation ; they are not necessarily data - intensive .

7 . Three fundamental components of a DSS architecture are :
a . the database ( or knowledge base ) ,
b . the model ( i . e . , the decision context and user criteria ) , and
c . the ____________________ interface .