The
guests
were
upset
because
their
room
was
located
next
to
a
____________________
____________________
,
and
the
noise
was
unbearable
.
The
receptionist
was
very
____________________
when
the
guest
asked
for
help
,
which
made
the
situation
even
worse
.
There
was
a
____________________
between
the
guest
and
the
hotel
over
an
extra
charge
on
the
bill
.
Sometimes
,
certain
issues
are
____________________
in
a
busy
hotel
,
but
the
staff
should
always
do
their
best
to
minimize
them
.
The
hotel
manager
promised
to
____________________
____________________
the
misunderstanding
with
the
booking
and
offered
a
complimentary
breakfast
.
The
guest
left
a
great
review
expressing
their
____________________
with
how
the
hotel
handled
the
complaint
.
