Compléter Hotel Complaint Fill in the Blanks ChallengeVersion en ligne Test your vocabulary by filling in the blanks related to hotel guest experiences. par Sarah Smith 1 satisfaction site out unavoidable dispute straighten rude building The guests were upset because their room was located next to a , and the noise was unbearable . The receptionist was very when the guest asked for help , which made the situation even worse . There was a between the guest and the hotel over an extra charge on the bill . Sometimes , certain issues are in a busy hotel , but the staff should always do their best to minimize them . The hotel manager promised to the misunderstanding with the booking and offered a complimentary breakfast . The guest left a great review expressing their with how the hotel handled the complaint .