TRAVELLER
:
Hello
.
This
is
Tom
Clarke
.
I'm
calling
to
____________________
my
flight
and
I
also
want
to
change
my
hotel
reservation
.
I
originally
booked
____________________
,
but
my
daughter
wants
to
eat
out
in
the
evenings
,
so
could
you
change
it
to
____________________
,
please
?
TRAVEL
AGENT
:
Certainly
-
and
I
wanted
to
remind
you
that
the
airline
is
very
strict
about
____________________
,
so
it's
a
good
idea
to
____________________
the
amount
of
things
you
take
with
you
.
TRAVELLER
:
Thanks
.
Luckily
,
I'm
a
____________________
,
and
keeping
an
eye
on
how
much
I
pack
is
____________________
by
now
.
But
my
daughter
might
pack
too
much
.
TRAVEL
AGENT
:
I'm
sure
you
know
this
,
but
she
can
____________________
the
plane
with
a
small
case
that
she
can
____________________
in
the
overhead
compartment
during
the
flight
as
long
as
it
doesn't
weigh
more
than
eight
kilos
.
TRAVELLER
:
I'll
tell
her
.
Thanks
for
your
help
.
