1
During a guided tour, the tour manager's ______ personality creates a welcoming atmosphere for the group by starting conversations with tourists, encouraging group bonding etc.
2
E.g. While leading a trekking expedition, adverse weather conditions suddenly develop. The tour manager ensures the safety of the group by rerouting the trek to a safer path and arranging emergency accommodations. It shows his ______.
3
Tour manager's exceptional _____ skills shine when they mediate and resolve conflicts among travelers, facilitate interactions with local communities, and address individual needs and preferences, enhancing the overall group dynamic.
4
the tour manager's _____ skills are evident when they coordinate daily schedules, ensure timely departures for game drives, and efficiently manage accommodations and meals, creating a seamless experience for travelers
5
the tour manager's ________ skills are apparent in the in-depth historical and cultural knowledge they provide when they explain the significance of ancient landmarks, share historical anecdotes, and answer detailed questions from curious travelers.
6
The tour manager demonstrates a strong sense of _______ by educating the group about responsible wildlife viewing e.g. maintaining a respectful distance from wildlife, adhering to conservation guidelines
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