Last
month
,
we
had
an
air
-
conditioner
____________________
by
your
company
.
Two
weeks
after
it
was
installed
,
the
air
conditioned
started
____________________
____________________
____________________
.
We
called
your
office
and
a
technician
was
sent
to
____________________
the
air
-
conditioner
.
According
to
him
,
the
air
-
conditioner
had
a
____________________
that
he
couldn't
____________________
.
The
technician
said
he
would
be
in
touch
with
us
,
but
we
haven't
heard
from
him
since
.
The
problem
with
the
air
-
conditioner
has
caused
us
great
____________________
.
Furthermore
,
your
service
has
____________________
____________________
____________________
our
____________________
and
we
are
very
____________________
.
Because
of
this
,
we
feel
we
are
due
full
____________________
and
a
____________________
.
We
expect
to
hear
from
you
by
next
week
,
otherwise
we
will
____________________
____________________
____________________
____________________
.