1
Is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. One example of a common strategy of this is the rewards card program offered by many supermarkets.
2
Is a sales forecast-based system used to schedule raw material deliveries and quantities, given assumptions of machine and labor units required to fulfill a sales forecast.
3
A process by which a company (often a manufacturer) manages and integrates the important parts of its business. This kind of software integrates all facets of an operation, including product planning, development, manufacturing processes, sales and marketing.
4
Is a key part of the supply chain and primarily aims to control the movement and storage of materials within a warehouse and process the associated transactions, including shipping, receiving, putaway and picking. This system supports the daily operations of a warehouse, it allows for a system of centralized management of warehousing tasks including inventory control, tracking, and the location of stock items.
