Relier Pairs A phone call from a customerVersion en ligne British Council B1 - Listening Preparation Task par Jason Fidler 1 …… an extension 2 …… delivery confirmation 3 …… payment terms 4 …… an invoice 5 …… a regulation 6 …… to appreciate 7 …… an exception 8 …… cash flow the conditions of when a customer should make payment proof that a delivery has been made an official or organisational rule when something doesn’t follow the usual rule when more time is allowed for something a document which shows how much a customer has to pay, for what and by when the timing and amount of money coming in and going out of a company to show someone you are grateful for something they have done