Compléter types of behavioural stylesVersion en ligne CSF - types of customers’ behavioural styles par janice leung 1 facts Rational overly decision assertive formality Expressive questions relaxed Decisive discourage Inquisitive brief avoid impulsive delay distance exactly typically sociable types of customers' behavioural styles : ? customers are more forceful and . They know what they want and don't want to waste time getting it . ? customers are full of and want just the . They prefer and which may some salespeople . ? customers are the easiest to work with . They keep communication , conflict , and seem . They are friendly but not so . ? customers are the ones you'll always remember . They are fun - loving , and . Unfortunately , they are not concerned with time and will making a as long as possible .
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