Relier Pairs Teoría de Colas - DNEVersion en ligne Distribución No Exponencial en Teoría de Colas, basado en el siguiente enunciado: "An engineer was assigned a workstation to answer tickets by mail, on average he receives 35 tickets per hour, and on average he has the capacity to serve 50 tickets per hour, and tickets usually wait 2.8 minutes in the message queue." par Johan Mendez 1 𝑊s = ? 2 𝑊s means... 3 𝐿𝑠 means... 4 𝑊q = ? 5 λ = ? 6 𝜇 means... 7 𝐿q means... 8 𝜆 means... 9 𝑊𝑞 means... 10 𝐿s = ? 11 𝐿q = ? 12 μ = ? 2.8 minutes Waiting time in the system for each ticket Queue waiting time for each ticket The capacity of tickets per hour that can be answered 1/15 Hours or 4 minutes The number of tickets per hour Approximate number of tickets in the system at a given time 35 Tickets / Hour 2.3~ Tickets 1.633~ Tickets 50 Tickets / Hour Approximate number of tickets in the queue