Relier Pairs Teoría de Colas - DNEVersion en ligne Distribución No Exponencial en Teoría de Colas, basado en el siguiente enunciado: "An engineer was assigned a workstation to answer tickets by mail, on average he receives 35 tickets per hour, and on average he has the capacity to serve 50 tickets per hour, and tickets usually wait 2.8 minutes in the message queue." par Johan Mendez 1 𝑊s = ? 2 𝐿s = ? 3 𝐿q means... 4 𝐿q = ? 5 𝐿𝑠 means... 6 𝑊𝑞 means... 7 𝑊s means... 8 μ = ? 9 𝜆 means... 10 λ = ? 11 𝜇 means... 12 𝑊q = ? The number of tickets per hour 1.633~ Tickets Waiting time in the system for each ticket Approximate number of tickets in the queue 2.3~ Tickets 35 Tickets / Hour 1/15 Hours or 4 minutes 50 Tickets / Hour The capacity of tickets per hour that can be answered 2.8 minutes Queue waiting time for each ticket Approximate number of tickets in the system at a given time