Relier Pairs TY Prof Eng_Bus: Interm_35Version en ligne Business strategy par Tatiana Muchnick 1 Re-engineering 2 Strategic planning 3 Mission and value statements 4 A balanced scorecard 5 Benchmarking 6 Acquisition 7 Total quality management 8 Customer satisfaction measurement 9 Merger intergration teams 10 Strategic alliances Systematic preparation for the future Actions to ensure the company works for 100% client satisfaction Documents that tell everyone where we want to go and what we stand for Redesigning business processes in order to improve producivity Detailed comparison of the performance of different parts of the organizaton with that of similar organizations elsewhere Working to a wide range of performance measures Adoption of ISO 9000 standards Buying other companies Groups of people whose mission is to create a common culture for the new bigger company Joint ventures