Relier Pairs Direct and Hedging languageVersion en ligne Match the direct phrase with its more polite equivalent. par Frankie Kemp 1 Do this right now. 2 You got it completely wrong. 3 The client will think you're... 4 How did you come up with that amount? 5 As I told you.... 6 Why did you do this? 7 You didn't tell me about this change. How was I supposed to know? 8 You've misunderstood. May I request you do this now? What was the rationale behind that decision? This may be perceived as... We'll need to revisit the costings I don’t recall any mention of this. May I suggest we get together to sort out how we’re going to deal with this? Following my email (below) I think there's been a misunderstanding. Maybe I didn't make myself clear.