Relier Pairs Direct and Hedging languageVersion en ligne Match the direct phrase with its more polite equivalent. par Frankie Kemp 1 The client will think you're... 2 How did you come up with that amount? 3 You didn't tell me about this change. How was I supposed to know? 4 Do this right now. 5 You've misunderstood. 6 Why did you do this? 7 As I told you.... 8 You got it completely wrong. I think there's been a misunderstanding. Following my email (below) What was the rationale behind that decision? This may be perceived as... May I request you do this now? I don’t recall any mention of this. May I suggest we get together to sort out how we’re going to deal with this? We'll need to revisit the costings Maybe I didn't make myself clear.