Relier Pairs B5L18Version en ligne Book 5 Lesson 18 par Carolina Bolyhos 1 Ask for your caller’s name. 2 Ask if the caller wants to leave some information for someone. 3 Give the caller the number of Personnel office. 4 Ask the caller to wait. 5 Let the caller know you couldn’t understand his/her name. 6 The caller asks for you. Indicate that you’re on the line. 7 Name the person you want to speak to. 8 Tell the caller your boss isn’t in the office. 9 Ask the switchboard operator to connect you with someone. 10 Ask when the person you want to speak to will be available. 11 End the call politely. 12 The phone is ringing. Answer it. Oxford, 26431, Cambridge Hotel. Good morning. Who’s calling please? May I take a message? Hold the line, please. I’m sorry, he/she is not here at the moment. Thank you for calling. Goodbye. It’s extension 291. When can I reach him/her? May I speak to …, please? Speaking. Sorry. I didn’t catch your name. Could you put me through to …, please?