Relier Pairs B5L18Version en ligne Book 5 Lesson 18 par Carolina Bolyhos 1 Ask when the person you want to speak to will be available. 2 Ask if the caller wants to leave some information for someone. 3 The phone is ringing. Answer it. 4 The caller asks for you. Indicate that you’re on the line. 5 Ask the switchboard operator to connect you with someone. 6 Tell the caller your boss isn’t in the office. 7 Name the person you want to speak to. 8 Let the caller know you couldn’t understand his/her name. 9 Give the caller the number of Personnel office. 10 Ask for your caller’s name. 11 End the call politely. 12 Ask the caller to wait. Sorry. I didn’t catch your name. Who’s calling please? Could you put me through to …, please? May I speak to …, please? When can I reach him/her? Thank you for calling. Goodbye. I’m sorry, he/she is not here at the moment. Speaking. Oxford, 26431, Cambridge Hotel. Good morning. Hold the line, please. It’s extension 291. May I take a message?
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