Relier Pairs B5L18Version en ligne Book 5 Lesson 18 par Carolina Bolyhos 1 Ask the switchboard operator to connect you with someone. 2 Ask the caller to wait. 3 Ask for your caller’s name. 4 The phone is ringing. Answer it. 5 The caller asks for you. Indicate that you’re on the line. 6 Let the caller know you couldn’t understand his/her name. 7 Name the person you want to speak to. 8 End the call politely. 9 Ask if the caller wants to leave some information for someone. 10 Ask when the person you want to speak to will be available. 11 Give the caller the number of Personnel office. 12 Tell the caller your boss isn’t in the office. Who’s calling please? It’s extension 291. Oxford, 26431, Cambridge Hotel. Good morning. May I speak to …, please? Speaking. Thank you for calling. Goodbye. I’m sorry, he/she is not here at the moment. Could you put me through to …, please? Sorry. I didn’t catch your name. Hold the line, please. May I take a message? When can I reach him/her?
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